Terms and Conditions

Thank you for visiting the ECO Energy Solution (also known as "we," "us," or "our"). The services we offer to applicants ("you" or "your") seeking boiler and insulation funds under the government-sponsored ECO4 Boiler Scheme ("the Service") are described under these Terms and Conditions ("Terms"). You accept these terms by using our service or by accessing it. Please do not use the service if you disagree.

Who Can Apply?

To qualify for the ECO Energy Solution, applicants must meet the following criteria:

• Be a resident of the United Kingdom.
• Own their property or be a private tenant (landlords may apply on behalf of tenants if eligible).
• Receive qualifying benefits or have a low household income.
• Live in a property with a low EPC rating (typically D, E, F, or G).

We reserve the right to decline applications that do not meet the eligibility requirements.

How to Apply?

The following requirements must be fulfilled by applicants in order to be eligible for the ECO Energy Solution:

• Be the owner of the property or a private tenant (if qualified, landlords may apply on behalf of tenants).
• Have low household income or qualify for benefits.
• Maintain a low EPC rating (usually D, E, F, or G) on your property.

Applications that don't fit the eligibility standards may be rejected at our discretion.

Grant Approval

The government's requirements and the availability of the scheme will determine whether your ECO4 grant application is approved. Neither approval nor a particular grant amount are guaranteed. We will let you know about the financing and any terms and limitations if your application is accepted. Before installation can start, you might also need to sign other contracts.

Installation of Works

Accredited contractors will perform the installation if your grant is accepted. All work will follow ECO4 scheme criteria and meet professional installation requirements.

Warranty

We will make every attempt to ensure work is performed in a timely manner, but particular deadlines cannot be guaranteed.

Our Responsibility

ECO Energy Solution is not responsible for:

• Except in situations where our negligence or misbehaviour has been demonstrated, we are not responsible for any loss, damage, or annoyance resulting from using the service.
• Any third-party services or products given outside the ECO4 system.

Ending the Service

Without warning, we have the right to discontinue or terminate the service at any moment. Applications may also be refused or cancelled if fraudulent, deceptive, or incomplete information is given.

Changes to These Terms

These Terms may be updated from time to time to reflect modifications to the law, scheme regulations, or service procedures. We'll keep our website updated. You agree to the updated Terms if you keep using the Service after updates.

Legal Framework

The laws of England and Wales apply to these Terms. The courts in England and Wales will have jurisdiction over any disputes.

Contact Us

Please get in touch with us if you have any queries or problems regarding these terms or your application.